À propos de l’offre d’emploi


Business Development Associate – based in Ivory coast

Does playing a critical role in improving agent relationships and customer experience enhancement sound exciting to you? How about working for a global fintech company on a passionate and driven team that’s committed to success and growth? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Business Development Associate.

Western Union powers your pursuit.

In this role, you will be responsible for managing a portfolio of agents in your territory( Central Africa) and increasing their sales.

Role Responsibilities

  • Manage a portfolio of agents in your territory.
  • Support and supervise the activation of the agent (retail and/or digital).
  • Be responsible for the life cycle of the agent in its territory.
  • Oversee the productivity of the points of sale to ensure that they generate the transactions for the business.
  • Work closely with Business Development, Marketing, Operations and the Country Head to deliver upon country growth targets.
  • Responsible for ensuring new agents reach benchmark volumes through training, merchandising and other support as needed until benchmark levels are achieved.
  • Drive location ramp- up plan, monitors & reports.
  • Help marketing to ensure WU programs are supported in location.
  • Deal with Agent/location issues and hand them off to internal teams.

Role Requirements

  • Equivalent experience preferably with a solid client-facing sales experience in banking or financial institutions.
  • Strong knowledge of the Central Africa market is required to be successful in this role.
  • Ideally, a bachelor’s degree in business administration or Marketing
  • Ability to work individually, or collaborate with others in a global, fast-paced environment.
  • Ability to make quick decisions and manage tight timelines.
  • Strong interpersonal skills to negotiate, present, and listen to agents and build trust and confidence with them.
  • Ability to be goal orientated with a flexible but detailed mindset.
  • Advanced English and French languages are required.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Estimated Job Posting End Date


This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.